Mac & Windows Troubleshooting
Help diagnosing software problems, unexpected behavior, error messages, and everyday computer frustrations.
REMOTE COMPUTER SUPPORT · MARIN COUNTY
Computer help. Right where you are.
Many computer problems can be solved without an on-site visit. Remote support lets us troubleshoot your Mac or Windows PC, explain what's happening, and work toward a solution while you stay comfortably at your own desk.
HOW WE CAN HELP
Practical support, without the trip.
Email & Accounts
Assistance with email settings, account access, password-related difficulties, and common sign-in problems.
Software & Updates
Help installing, configuring, updating, and troubleshooting applications and operating-system settings.
Security & Privacy
Guidance with suspicious messages, security settings, software protection, and safer everyday computing.
Cloud Services & Backups
Help understanding cloud storage, file synchronization, backup settings, and protecting important information.
One-on-One Guidance
Clear explanations and patient assistance with the technology you use every day, at your own pace.
HOW REMOTE SUPPORT WORKS
A conversation comes first.
Call to describe the problem. If remote assistance is appropriate, we'll discuss how to establish a remote connection with your permission.
Some issues require hands-on work, hardware repair, or an on-site visit. If that's the case, we'll discuss the next practical step rather than promising a remote fix.
STRAIGHTFORWARD PRICING
Know the rate before we begin.
$180 per hour
30-minute minimum ($90), then $3 per minute.
Remote support has no trip fee.
GET REMOTE SUPPORT
Need help with your computer?
Give Computer Support Marin a call. We'll talk through the problem and determine whether remote assistance is the right fit.
Call (415) 779-4220