Mac & Windows Troubleshooting
Diagnosis and practical help with slow computers, software problems, error messages, and unexpected behavior on Macs and Windows PCs.
ON-SITE COMPUTER SUPPORT · MARIN COUNTY
Computer help. Right at your doorstep.
Some computer problems are easier to solve in person. Whether it's a troublesome printer, an unreliable Wi-Fi connection, a new computer that needs setting up, or a problem that just won't go away, Computer Support Marin brings practical, personal assistance to your home or business.
HOW WE CAN HELP
Hands-on help where you need it.
Wi-Fi & Home Networks
Assistance with wireless connections, network configuration, connectivity problems, and getting your devices communicating reliably.
Printers & Peripherals
Help connecting and troubleshooting printers, scanners, external drives, displays, and other everyday computer accessories.
New Computer Setup
Assistance getting a new Mac or Windows computer ready to use, configuring accounts and applications, and transferring files when feasible.
Backups & Data Protection
Help setting up backup systems, checking existing arrangements, and making sure important files are better protected.
Personal Guidance
Patient, one-on-one explanations and assistance with the technology you use every day, in your own environment and at your own pace.
HOW ON-SITE SUPPORT WORKS
We start with a conversation.
Call to describe what's happening and where you need assistance. We'll discuss the problem and whether an on-site visit is the practical next step.
Working with your equipment in its usual environment can be especially helpful for networking, printers, hardware connections, and problems involving multiple devices.
Not every problem requires a visit. If remote support is a better fit, we'll discuss that option too.
STRAIGHTFORWARD PRICING
Know the rate before we begin.
$180 per hour
30-minute minimum ($90), then $3 per minute.
On-site visits include a $30 trip charge, plus applicable tolls. The trip charge is separate from the cost of labor.
GET ON-SITE SUPPORT
Need a hand with your computer?
Give Computer Support Marin a call. We'll talk through the problem and determine whether an on-site visit makes sense.
Call (415) 779-4220